Mr. Rajesh Jain

“Indian consumer, while continues to experiment, will always come back to product/ service/ experience that delivers the value of money spent. What delivers success for a brand is the core brand promise, especially, quality and innovation. Not only does the brand promise build a cult following, it also helps retain those footfalls / eyeballs and get them to come back again and again. The customer doesn’t come for buying products only. It is the complete shopping experience, which if translated into ‘Customer Delight’ will keep him engaged.”