The Lalit New Delhi

16th October 2019
Wednesday - 09:00 AM

Mr. Shashwat Goenka

“Retailing to the Indian consumer of today calls for a shift in retailers approach to one of customer centricity. The modern consumer is aware- she knows her mind, knows what she wants, when she wants and how she wants it. Thus, it’s no longer about selling what we want to sell to consumers, but about following the cues from the consumer as she leads.” 

Mr. Shashwat Goenka

Co-Chair, FICCI Retail & Internal Trade Committee & Sector Head - Retail RP-Sanjiv Goenka Group

2018-08-17T08:07:50+00:00

Mr. Shashwat Goenka

Co-Chair, FICCI Retail & Internal Trade Committee & Sector Head - Retail RP-Sanjiv Goenka Group

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