The Lalit New Delhi

16th October 2019
Wednesday - 09:00 AM

Mr. Kapil Makhija

“With the advent of e-commerce, consumer needs are evolving very rapidly with today's consumers becoming much more informed and purchase decisions being driven significantly through digital mediums, which requires the brands to evolve their technology solutions and ensure that they are able to offer a superior customer experience by focusing on 3 key aspects - Team, Technology and Processes. Going omnichannel and ensuring a strong supply chain to fulfil customer's needs are some of the critical elements in ensuring brand stickiness amongst the consumers. Massmerize 2018 is a perfect forum to brainstorm on challenges brands face in evolving their e-commerce supply chain processes and how a robust solution like Unicommerce (which is already serving 10,000+ brands) can help the brands fulfil their e-commerce/omnichannel ambitions and improve customer satisfaction”.

Mr. Kapil Makhija

CEO, Unicommerce

2018-08-28T04:55:34+00:00

Mr. Kapil Makhija

CEO, Unicommerce

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